Terms & Conditions
By accessing our website or using our services at HotelAuroraH, you agree to the following terms:
1. General Use
Applies to bookings, stays, events, and casino/resort access. Guests must be at least 18 (or legal age in their jurisdiction). We may update terms at any time.
2. Reservations & Check-In
- Confirmed after payment or deposit.
- Valid ID and booking confirmation required.
- Check-in/check-out times may vary; late check-out may incur charges.
3. Payments & Cancellations
- Accepted payments: credit/debit cards and other listed methods.
- Cancellations/modifications follow booking policy. Non-refundable bookings apply.
- No-shows incur full charges unless specified.
4. Casino Access & Responsible Play
- Restricted to legal gambling age guests.
- ID verification required.
- Guests should set personal limits and seek assistance if gambling becomes problematic.
5. Guest Conduct
Respect property, staff, and other visitors. Illegal, abusive, or disruptive behavior may lead to removal without refund. Guests are liable for any property damage.
6. Facilities & Services
Some amenities may have age restrictions, dress codes, or fees. Facilities may close for maintenance, safety, or events.
7. Liability & Disclaimers
HotelAuroraH is not responsible for loss, theft, or damage to personal belongings. Guests participate in activities at their own risk.
8. Privacy & Data Protection
Handled according to our Privacy Policy. Using our services constitutes consent to data processing.
9. Contact
Email: [email protected]