Privacy Policy

At HotelAuroraH, we are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you visit our website, book services, or stay at our resort.

1. Information We Collect

Contact Details: Name, email, phone, and address.
Booking Information: Reservations, check-in/check-out, payment preferences.
Identification Data: Government-issued ID or passport for hotel registration and casino access.
Payment Information: Credit/debit card or other secure payment methods.
Online Activity: Cookies, IP address, device type, and browsing data.

2. How We Use Your Information

Process reservations, payments, and service requests.
Deliver hospitality, gaming, and resort services.
Send confirmations, updates, and promotional offers.
Maintain security, comply with legal requirements, and promote responsible gaming.
Improve website and guest experience.

3. Cookies & Tracking

Our site uses cookies for functionality, personalization, and analytics. Some features may not work if cookies are declined.

4. Data Sharing

We do not sell personal data. We may share it with:

Trusted service providers (payment processors, booking platforms).
Authorities as required by law.
To ensure the safety, rights, or property of HotelAuroraH and guests.

5. Security

We use encryption, firewalls, and secure servers. Absolute security cannot be guaranteed.

6. Guest Rights

Depending on your location, you may have rights to access, correct, delete, or restrict your data. Contact us to exercise these rights.

7. Casino & Responsible Gaming Data

Access requires age and ID verification. We may collect data related to responsible gaming or self-exclusion.

8. Third-Party Links

We are not responsible for the privacy practices of external websites.

9. Contact

Email: [email protected]